London Cruise Ship Shuttle Service
A Large Minivan shared with just 2 or 3 other couples on the same cruise. This is truly 'Door to Door', with pick-up or drop off at your own hotel or private address - you name it. We do not use large touring coaches running all over London making endless stops. This is almost a limo service, but cheaper than the cruise lines' own motorcoach transfer.
We have become a very popular alternative for overseas visitors making their own arrangements. Please take a glance at our on-line reviews.
We first launched this Cruise Ship Shuttle Service in 2006 after we realised that most passengers taking a cruise do so as a couple or as a single traveller. The majority are looking for a cost effective transportation service, door to door, without any restrictions on hotel choice. Silver Fleet will collect you and/or drop you off at any hotel in central London, or near Heathrow Airport.
A word from the Owner.
We are proud of our reputation for providing well organised, reliable and prompt passenger transportation to and from popular cruise ships berthed at the major British Seaports of Southampton, Dover and Harwich. We operate according to some fundamental principles....
Be on time - We know that you will be feeling anxious about your transportation. We therefore schedule our drivers to be ready for you just a few minutes early. Before you've even thought about 'what happens if they don't show up?'
No surprises - The price you see is the price you pay. Absolutley no hidden extras or surcharges later.
No cancelations - We will never cancel a Shuttle Schedule after the first person has booked. Even if we finish up with just a single client, we will still happily do the job!
Respond swiftly - We will respond to all emailed enquiries within 1 x working day. Most times we will reply within an hour or so and during weekend.
Generous refund policy. No quibble, no forms to complete, no hoops to jump through. If you have to cancel your booking 15 days or more before travel, just email me (no reason needed), and I will make you the 100% refund on the same day.
I drive one of our vans to or from a ship every day and look forward to making yoru aquaintance on yoru trip. Thank you for making your booking with us.
Drivers and Vehicles
All our drivers have many years experience driving in London. They are all licenced by PCO (Public Carriage Office). The licensing process required each driver to submit to to a Police record check and a rigorous medical examination. All vehilces are owned by the driver and licensed by the same PCO office. All vehicles carry the legally required Private Hire insurance. Our drivers will be pleased to show their documents to you in the vehicle.
Central London or Heathrow Hotel to your Ship
From your own hotel starting with those who are staying farthest from the ship at 10am. Working towards the ship the whole time. In a logical geographic order, each van makes only 2 or 3 further pickups, which are usually completed within about 30 minutes. Joining the highway to your cruise port by about 10:30am. We will come to you. Any hotel or private address in Central London. We reach your ship at about 12:30pm. You are dropped off at the side of the ship, where porters take your luggage.
Heathrow Airport to your Ship on sailing day
This service is available only for the most popular ships on the most popular dates. Check here for availability on your cruise date. We must make you aware that you should expect Border Control and luggage reclaim at Heathrow to take 90 minutes or more. We will accept your booking only if your flight is planned to land before 8:00am. Pickup is at 10am (unless otherwise notified) and you must be ready at the nominated pickup location. Some dates we offer a 1:00pm pickup (to Southampton only). We allow only 5 minutes grace before leaving.
Ship to Central London or Heathrow
Shuttle leaves the ship at 9:30am. Please seek to be off the ship by 9am. You will find your driver standing (with many other drivers) by the exit door of the cruise terminal. Driver will have a Silver Fleet sign. First of our customers off the ship have to wait for only 2 or 3 other couples before setting off. We nearly always get away before 9:30am - so please don't delay!. We will drop you off right at your Central London hotel; apartment or station. St Pancras Station is a popular drop at about 12noon. Drops are made in a logical geographic order.
Heathrow drop off
We will drop you right at your flight terminal at Heathrow or any hotel close to Heathrow Airport.
Arrival time at Heathrow
Southampton to Heathrow arrives about 11:00am and is the first stopping place.
Dover to Heathrow arrives about 12:30pm after routing via two stops in central London
Only on the most popular ship arrival dates we offer a special Early Bird Shuttle directly to Heathrow. Most ships arrive early enough for 7am shuttle departure time (please be off the ship by 6:30am). Availability of this and all the regular services can be found here. Arrival tiem at Heathrow about 9am (10am from Dover on a weekday)
How and when to book
Please ensure you have your hotel name and full street address ready along with the name of your ship. You will be prompted to pay (in full) as the final step. Click here to start the process. You will be able to explore all the services that are available to you on the dates you want to travel. Once you have paid, the booking comes through to our travel office where we check the detail and email your ticket to you. Please check your spam folders as too many email handlers divert our PDF ticket attachments to spam.
We often close the books for busy transfer dates 3 or 4 weeks before travel, so be sure to book more than 30 days in advance to avoid disappointment.
>> We will be on time, and may be early.
>> We will never cancel a Service once bookings have been accepted - even if you are the only customer.
>> We aim to answer email enquiries the same working day.
>> We make full refund if you have to cancel 15 days or more before travel. (terms and conditions)
For the round trip price, just add the outbound price to the inbound price. Please book on-line here
Full money back guarantee if you cancel 15 days or more before travel
We love answering questions - email your enquiry